Webstore FAQ

Where can I find more information about upcoming releases?

Follow us on Instagram, X, Facebook, Youtube, Bluesky, Threads, and TikTok or sign up for our newsletter for the latest news, previews, and webstore exclusives.

My order arrived damaged or incorrect. What do I do?

While we do not guarantee a mint 9 or higher grade on any product, we do our best to ensure you receive the highest-quality item possible. All comics are bagged and boarded at our warehouse before shipping. If your order arrives damaged, please contact us within 3 days of delivery with photos of the issue so we can assist you with a replacement or refund when possible.

Incorrect Cover: For efficiency purposes, our fulfillment partner bags and boards our comics backwards. Please flip the comic around to ensure you have the right cover.

Can I return or exchange an item?

At this time, all sales are final unless the item is damaged, defective, or incorrect.

If your order arrives incorrect, please contact us within 3 days of delivery.

We’ll always work with you to make it right. Please reach out to us via customerservice@boom-studios.com with any questions.

Can I combine multiple orders to save on shipping?

Unfortunately, we can’t combine orders once they’ve been placed. We recommend adding everything you want to your cart before checking out.

Can I cancel my order?

Orders may be canceled within a few hours of being placed during our business hours of Monday-Friday 9am-4pm PST. After that, cancellations are not guaranteed as your order may already be processing or shipped.

What if I entered the wrong shipping address for my order?

If your order has already shipped, we’re unable to change the delivery address on our end. You’ll need to contact the carrier directly to request an address update or arrange for package forwarding. You can find the carrier information and tracking number in your shipping confirmation email.