FAQ


Subscription Orders

HOW DOES THE SUBSCRIPTION SERVICE WORK?

This service is set up as a standard subscription service. Simply browse through our catalog and add your favorite titles to your cart. At checkout you'll be charged for a 12 issue subscription with a discount and shipping included. Depending on your issues scheduled release, the first issue for your subscription will ship within 4-6 weeks.

HOW MUCH DOES IT COST?

At checkout you'll be charged for 12 issues at a discount off the current cover price and shipping is included in the price.

HOW ARE MY SUBSCRIPTIONS SENT?

All titles are placed in an opaque poly bag with a current backing board in front. All subscriptions purchased with shipping included are sent by USPS bulk rate standard flat service. This generally takes 3- 5 days for delivery. There is no tracking or insurance for this type of shipping.

WHAT CONDITION CAN I EXPECT MY ISUES TO COME IN?

All subscription orders are packaged between 2 current comic boards. The comic is sent in a poly bag and shipped through the US mail service. Because you are purchasing issues where shipping is included in the total price and it is sent by bulk rate, condition cannot be guaranteed.

WHICH COVER WILL I RECEIVE?

For all titles, subscription customers will receive the subscription cover, unless there is only a regular cover for the issue. Then, the regular cover, or cover A is sent.

WHEN CAN I EXPECT MY COMICS?

Each series will state which issue is next scheduled to release and the month in which it will release. All subscriptions are packaged in the week they release. They are shipped out on Wednesday of that week and should arrive to you within 3-5 business days. Each time an issue is processed, your account will show that your issue has been processed. If you purchase a new subscription for an item where the issue number you have chosen has already released, it will generally ship within 2-3 weeks of your subscription placement.


Webstore Orders

HOW IS MY ORDER SENT?

Primarily, shipments are sent by USPS, but some very large orders may be sent by FedEx Ground. If the order contains collected editions, and does not contain single issue comics, the order will be sent by USPS media mail. Most other orders will be shipped by USPS First Class Mail or USPS Priority Mail. International shipments are sent by First Class International Mail, Interntional Surface Mail, or International Priority Mail.

WHEN WILL MY ORDER SHIP?

If your order contains all in stock items, your order will ship within 2-3 business days. If your order contains pre-order items, your order will ship within 1-2 business days of the release of the pre-order item(s) that complete the order.

HOW WILL MY ORDERS BE PACKAGED?

Small orders weighing less than 1 pound, containing only single issue comics, will be placed in a bag, topped with a board, and placed in a T-fold cardboard sleeve, which has an overhang for extra protection. Any single issue orders that weigh over 1 pound, but less than 4 pounds, will be placed in a fold-over cardboard pad and placed in a flat rate Priority envelope. All packages over 4 pounds will be packaged in a double walled box with cushion around all corners.

WHEN CAN I EXPECT MY PACKAGE TO BE DELIVERED?

Domestic orders sent by First Class Mail or Priority Mail are usually delivered within 3-4 days of shipment. Media Mail shipments are generally delivered 2-9 days from shipment. FedEx ground shipment takes 2-5 business days, depending on your delivery location. International shipments are normally delivered within 2 - 3 weeks.